PRIVACY POLICY

(Pursuant to Art. 13 of EU Regulation 2016/679 – “GDPR”)
 
1. Identify the Data Controller
The Data Controller is SOLE SRL, owner of Hotel Sole del Baldo, with registered office at Viale Damiano Chiesa, 8 – 38066 Riva del Garda (TN) – Italy, VAT number 02688170220 (hereinafter referred to as “the Company”).
    • Phone: (+39) 0464 711872
    • Email: info@soledelbaldo.it
    • Website: www.soledelbaldo.it

The internal Privacy Manager is Mr. Antonio Orfanò. You can contact him at the email address listed above to exercise any of your rights regarding your personal data.
 
 
 
2. Understand Purposes and Legal Bases for Data Processing
Personal data collected through this website is processed for the following specific purposes:

Purpose Data Types Processed Legal Basis
Answering inquiries submitted through the “Non-binding request” form. Name, email, phone number, arrival date, departure date, and any user notes. Performance of pre-contractual measures requested by the user (Art. 6, par. 1, b GDPR).
Mailing list subscription via promotional landing pages (“Offers”) to download a complimentary voucher. Email address. Explicit consent of the data subject for promotional newsletters (Art. 6, par. 1, a GDPR).
Online bookings and payments processed via the external booking engine link “simplebooking.it” (QNT S.r.l.). Identification and payment data provided directly on the SimpleBooking platform. Performance of a contract or pre-contractual measures (Art. 6, par. 1, b GDPR). The Company is not directly responsible for external platform processing.
 
 
3. Review Data Processing and Retention Methods
Data is primarily processed electronically in compliance with the principles of lawfulness, fairness, transparency, and data minimization.
    • No Database Storage: Data submitted through the “Contact” form is sent directly to the hotel’s official email address and is not stored in the website’s database.
    • Technical Maintenance: The web agency managing the site may temporarily process data for technical maintenance or newsletter delivery as an external data processor.
    • Retention Period: Data is stored only as long as necessary to handle your request or, for marketing purposes, until you revoke your consent.

 
 
4. Know Who Receives Your Data
Your personal data will not be sold, shared, or distributed to third parties. However, it may be disclosed to authorized entities for legal obligations or service management, including:
    • Consultants and professionals (e.g., accounting firms).
    • The web agency in charge of website maintenance and newsletter delivery.
    • IT service and hosting providers.
    • Public entities or authorities upon legitimate legal request.

All specified parties operate as duly appointed data processors or persons in charge of processing under Art. 28 GDPR.
 
 
5. Check Non-EU Data Transfers
The website uses external services (e.g., Google Maps, Facebook) that may involve transferring personal data to countries outside the European Union (e.g., the USA). In such cases, transfers will take place under the safeguards provided by Chapter V of the GDPR, such as Standard Contractual Clauses or other adequacy mechanisms recognized by the European Commission.
 
 
6. Manage Cookies and Third-Party Tools
This website uses technical cookies for proper functionality. Subject to your consent, it may also use analytical or profiling cookies from third parties (e.g., Google, Facebook). Full details are available in our Cookie Policy, accessible via the link in the website footer.
 
 
7. Note External Links and Services
Our website may contain links to external sites or resources (e.g., Wikipedia, local tourism sites, social media platforms). The Company is not responsible for the privacy practices of these third-party websites. We encourage users to read the privacy policies of any linked sites they visit.
 
 
8. Exercise Your Rights as a Data Subject
Under Articles 15-22 of the GDPR, you can exercise the following rights at any time:
    • Access your data and confirm its existence.
    • Rectify incorrect information or request erasure (“right to be forgotten”).
    • Restrict or object to data processing.
    • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
    • Request data portability.
    • Lodge a complaint with the Italian Data Protection Authority (Garante Privacy – www.garanteprivacy.it).

To exercise these rights, please send an email to: info@soledelbaldo.it.
 
 
9. Understand the Nature of Data Provision
Providing your data in the “Contact” form is optional but strictly necessary to receive a reply from us. Consent to data processing for promotional purposes or newsletters is entirely voluntary and can be revoked at any moment.
 
 
10. Stay Informed on Privacy Policy Updates
This privacy policy may be updated at any time due to legal amendments or technical changes to the website. All updates will be published directly on this page with an updated revision date.
 
Last updated: August 2026